Shark AI Robot Vacuum & Mop with Self-Cleaning Brushroll for Floors, Carpet Black/Silver (RV2001WD) With LiDAR Navigation

I really like it, I lead a hectic lifestyle, but maintaing a clean house is important for me,It helps me alot, I rescheduled time eachday for cleaning and mopping, However it’s important to secure any long curtains before starting as their wheels can get caught in the curtain.

EDIT: ONE YR LATERBasically useless now. Constant issues figuring out where it is on the map despite us only running it without the mop for the past almost year. Does not do a good job sweeping even when it does manage to make a full pass around the house. I find myself sweeping constantly despite having it set up to run every morning in our high traffic areas. It randomly disconnects itself from the app frequently.EDIT AUG 4, 2022: This thing is driving me insane. Last week it suddenly started having issues recognizing where it is. It literally will not recognize my living room. If I put it in the living room and press clean, it gets lost, or says it stuck. If I try to send it to the living room from its dock in the kitchen, it just doesn’t go (and no, there are no obstructions). I tried factory resetting it and re-mapping the house – no luck. So I finally called customer service. I figured out that the issues were specifically when it had the mop attachment on, when it’s just vacuuming it gets around fine. The woman who I spoke with, Shea Ann, was about the most unhelpful person I could imagine. She tried to tell me that the issue was the thin strip of floor divider (you know the little edges they put between non matching floors?) in between my kitchen and living room, which the VacMop had been going over every day for weeks, was the issue. I told her that couldn’t be it, since it never caused issues for my VacMop before (it cleaned both rooms daily for three weeks, and regularly went over this incredibly small divider), and because if I place it in the living room on a completely flat surface, it doesn’t clean it. I *literally* begged her to listen to me because I was so frustrated already from trying all day the previous day to handle it own to no avail. She just kept repeating “well what I saw on the video was that the divider is the issue.” She wouldn’t listen to a word I said and my unit still doesn’t function as intended. If I could give this product negative stars at this point I would. $400 for it to stop mopping less than a month later and can’t even get help from the customer service they claim to offer. BUY ANOTHER BRAND.I have a 7 year old son, a dog that sheds like crazy, three cats, and an outdoorsy husband. And this thing keeps my floors looking *good* through it all! I run it daily without the mop attachment and once a week with the mop attached. You should make sure to clean it out regularly as the suction power can be adversely affected by it being overly full, but that’s the only even remotely negative thing I have to say. This little guy is amazing.

Dejo de funcionar espontáneamente a los 3 meses de uso, no la golpee, no la moje, y simplemente no prende, y no hay una forma clara para solicitar garantía del dispositivo.